ICICI Direct Customer Care Contact No. 1860 123 1122

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Share as Margin

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FAQ

Multiple queries have already been answered to assist our users. Find your query in listed FAQs.

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Raise a query

Send your message or query via email

https://secure.icicidirect.com/customer/ServiceRequest

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Account opening

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Escalation matrix & Key managerial personnel

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Investor Charter

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Connect with ICICI Direct

Resident Indian Customer Care

(Monday to Friday)

Contact No: 022 3355 1122 1860 123 1122

Timings: 08:00 AM to 12:00 PM IST

Email: helpdesk@icicidirect.com

Call N Trade - RI & NRI

(Monday to Friday)

Contact No: 022 4133 0660

Timings: 08:00 AM to 07:00 PM IST

08:00 AM to 12:00 AM IST (For Commodity)

NRI
Customer Care

All Days - 24/7

Contact No: 022 3914 0422

Timings: 09:00 AM - 09:00 AM IST

Email: nri@icicidirect.com

Toll Free Numbers

USA

18339651642

United Arab Emirates

Singapore

United Kingdom

Australia

Corporate office

ICICI Securities, ICICI Venture House, Appasaheb Marathe Marg, Century Bazaar, Prabhadevi, Mumbai, Maharashtra 400025

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Important Links

SEBI & Exchange

SEBI Redressal System (SCORES)

SMART ODR

NSE/BSE/MCX

Fit & Proper Requirement For Dealing In Listed Exchanges

Valid UPI Handle

Advisory & Audit

Advisory – Dealing in Options

Annual Compliance Audit

Advisory - Unsolicited Tips

Disclosures & Policies

Margin Trading Risks

Bank And Demat Accounts Disclosure

Grievance Redressal

Download Form

Account Opening Form Standard Document

KYC attributes

Equity FnO Risk Disclosure

Good Till Triggered Policy

Centralized Mechanism for reporting the demise

Safe Trading

Know More About NPS

Cookie Guidance

Arbitration Mechanism

A Client Registration Documents In Vernacular Language- Equity & Derivatives

AML Client Awareness

Circulars & Notices

Trading Holidays (NSE/BSE)

Trading Holidays (Currency Derivatives & Commodity MCX)

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If it starts with 1600, it is safe

If you receive any call from ICICI Direct beginning with 1600, know that they are official and legitimate This information is for your safety and to protect you from fraudsters.

Always remember - ICICI Direct will never ask for your confidential / sensitive information like passwords, OTP, etc., over a call, SMS or e-mail. For more information, click here.

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Explore Investment Options

Stocks

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IPO

https://www.icicidirect.com/ipo

Future & Options

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Mutual Funds

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Commodities

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Fixed Income

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Insurance

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NPS

https://uat--cm-p188152-s23306-icici-securities-eds--adobe-cm.aem.page/en/national-pension-scheme

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Frequently Asked Questions

Is ICICI Direct support available 24/7?

The WhatsApp chatbot is available 24/7, including holidays. Phone and email support are available from 8:00 AM to 7:00 PM IST on weekdays and for Commodities 08:00 – 12:00 AM IST

Is ICICI Direct support available 24/7?

The WhatsApp chatbot is available 24/7, including holidays. Phone and email support are available from 8:00 AM to 7:00 PM IST on weekdays and for Commodities 08:00 – 12:00 AM IST

How can I contact ICICI Direct Customer Care?

You can call 1860 123 1122 or 022 3355 1122, or email helpdesk@icicidirect.com. For quick help, send “Hi” on WhatsApp to 9833330151. NRI customers can email nri@icicidirect.com or call +91-22-3914 0422.

Can I speak to a customer care representative?

Yes, you can call the helpline during business hours or write to helpdesk@icicidirect.com for support.

Can I raise concerns via WhatsApp?

Yes, send "Hi" to 9833330151 on WhatsApp for 24/7 assistance and to raise queries or concerns

How do I open an ICICI 3-in-1 account?

Start by verifying your contact, PAN, and bank details. Then select your trading preferences and plan. Complete the process with a digital signature and KRA verification.