General

Why have I not received split or bonus shares in my Portfolio?

Bonus shares credited into demat account after March 21, 2012 and split shares received after May 17, 2012 are automatically updated in the portfolio.

If the split or bonus shares don’t reflect in your portfolio, follow the steps below:

1. Verify if the split or bonus shares are allocated in your Demat Holdings page. If the shares are unallocated, then allocate the shares. You can easily allocate them to reflect in your portfolio by following these steps:

On Website:

1. Login to ICICI Direct

2. Go to  Portfolio  → Demat Holdings

3. Click Allocate

4. Select the unallocated shares, enter quantity, and click Submit

On Mobile App:

1. Login to ICICI Direct App

2. Go to Demat Holdings

3. Tap on the stock code → Allocate Quantity

4. Select the checkbox, enter quantity, click  Allocate  → Submit

2. If the shares are allocated in Demat Holdings, however, they do not appear in your Portfolio, then you would need to update your portfolio through the Manual Transaction module.

To update your transactions manually, you can follow either of these three options as follows:

A. Through Advance Options

1. Login to ICICI Direct

2. Go to Portfolio

3. Click on Advance Options. Click on Add New Transaction Manual

4. Click on Add new transactions. Enter the transaction details and click on Submit.

B. Through Transaction History

1. Login to ICICI Direct

2. Go to Portfolio

3. Under the Actions column, click on the edit icon for the stock

4. Click on Transaction History

5. Select Add Transaction. Add the transaction details and click on Submit.

C. Through File upload

1. Login to ICICI Direct

2. Go to Portfolio

3. Click on Advance Options

4. Click on Upload New Transaction

5. Upload the file with the transaction details in the standard format. Download the demo file for the format.