General Queries

What is Authorized Representative?

Registering to Authorized Representative facility enables you to nominate a representative to contact our Customer Care to seek information on your trading account.

You can nominate a representative by entering the following details of the representative:

1) Name of Authorized Representative (First & last name mandatory)

2) Date of Birth of Authorized Person (In DD/MM/YY format only)

3) Authorized Person code: This could be a 4–10-digit code which needs to be provided by you. This code needs to be provided by the Authorized Representative at the time of verification by our Customer Care executive

4) Relation / Designation of Authorized Representative

The Authorized Representative will be able to perform only non-financial transactions as stated below:

1) Request for any statement.

2) Request for password (physical pin mailer to be delivered at registered address or GRID to be sent at registered e-mail id)

3) Ask for any clarification on the account / transaction

4) Get to know about processes

5) Register a complaint

Please Note:

1. The authorized representative will be authorized only to seek clarifications for the queries & not place orders or trade on behalf of the account holder

2. No personal information of the account holder will be shared or allowed to be modified by the Authorized Person