General

Can I cancel existing de-activation request?

Yes, deactivation request can be cancelled before the request is processed.

To cancel de-activation request,

1. Click ‘Account Settings’
2. Click on ‘Deactivation Request’
3. Click on ‘View Existing Request’
4. Click on ‘Delete’ request.

The existing de-activation request will be cancelled and the account will remain active with the current plan.