General

Can ICICI Securities (I-Sec) stop/pause active Execution Algos orders placed by customers?

Yes, ICICI Securities Limited can stop running Execution Algos in case of any issues, either from the customer’s end or due to system failures. If a customer experiences a technical issue, they can contact customer service to request the stoppage of active Execution Algos. Additionally, if there is a system failure from ICICI Securities’ or the exchange’s end, ICICI Securities may stop all active Execution Algos.

ICICI Securities Limited can also pause active Execution Algos if a customer faces technical issues and raises a request with customer service. However, customers can resume paused Execution Algos at their convenience.